When looking to buy my first home, Viola made a process that was initially very stressful to me- one in which I felt supported and treated as if I was a friend or family member in working with her. Viola took the time to thoroughly research areas based on my preferences/needs, and immediately contacted me when a property was available. Viola is very efficient and had a strong knowledge base of real estate in the Nassau County/Queens area. As I visited properties, Viola assisted me in asking the appropriate questions and encouraged me never to settle. She is in tune with what her client wants and feels, and when I finally achieved my goal of finding a property- with one look at my face, Viola knew it was my forever home. Once that decision was made, she helped facilitate working through the condo application process as well as recommending a great mortgage broker. I highly recommend working with Viola, if you want a positive and supported experience in finding a home.